Privacy Policy
About Us
At Co.Lab Coaching & Consulting, we value your privacy. Please read this Privacy Policy carefully before using the www.colabcoach.com website (the "Website") operated by Co.lab Coaching & Consulting, a sole proprietorship in California, United States ("us," "we," "our") as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.
Acceptance of Terms
Your access to and use of the Website is conditioned on your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including, but not limited to: visitors, users, and others, who wish to access or use the Website.
By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the Website.
Information Collection
What information we collect, where we get this information, how we use this information, what happens if we don't have it, and the legal basis for processing this information
We collect and store any information you enter on this Website. We may collect the following information with your consent.
Types of Information
Identifying information - Name
Identifying information - Postal / Shipping address
Identifying information - Billing address
Identifying information - Phone number
Identifying information - IP address
Identifying information - Email address
Identifying information - Device identifier
Financial information - Credit card or debit card number
Financial information - Card expiration date
Financial information - Card CVV (security code)
Financial information - Bank account number
Employment information - Employment information
Internet or other electronic activity - Browsing history
Internet or other electronic activity - Search history
Internet or other electronic activity - Information regarding your interaction with our website or application
Internet or other electronic activity - Information regarding your interactions with advertisements
Usage and Sharing
Several of our website functions and core services rely on this information. Here's how we might use it and why we may share it with third parties such as Google Analytics and Payment Processors like Stripe:
Analytics: Understanding our audience trends (we use Google Analytics for this)
Enforcing our Terms of Service: Protecting both users and ourselves as per our site's rules
Marketing & Advertising: Letting you know about relevant services or promotions (with your permission)
Participation in Surveys & Contests: Making sure we can reach you if you participate
Performing Services: Carrying out the services you've requested or purchased
Processing Transactions: Securely handling payments
Verifying Customer Information: Ensuring account security
Important Note: If we don't have this information, some of the above services might not function correctly.
We are not required to collect this information by law, court order, nor by a tribunal order. We do not combine nor link the personal information that we hold about you.
Data Protection
How we protect your personal information.
Measures Implemented
We have implemented the following measures to protect and safeguard your personal information:
Limiting the amount of personal information we collect to strictly necessary only;
Using ssl or other secure connection technologies when receiving or sending personal information beyond internal networks;
Destroying the personal information we no longer need;
Performing regular risk assessments;
Having comprehensive security policies and procedures;
Maintaining up-to-date software and safeguards.
Sale of your information
We do not sell your personal information.
Cookies
A cookie is a small piece of data sent from a website and stored on your device by your browser. This Website collects cookies. Please visit our Cookie Policy to learn more about what cookies we collect, why we collect them, and how to change your cookie settings.
Children's Privacy
This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform him or her that they cannot use this Website.
Analytics programs
This website uses Google Analytics and Squarespace Analytics to collect information about you and your behaviors. If you would like to opt out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout/.
Squarespace Analytics
This message is about the data your site collects to power Squarespace analytics. This only addresses Squarespace analytics and may not cover any third-party analytics tools you've added to your site. This website collects personal data to power our site analytics, including:
Information about your browser, network, and device
Web pages you visited prior to coming to this website
Your IP address
This information may also include details about your use of this website, including:
Clicks
Internal links
Pages visited
Scrolling
Searches
Timestamps
We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.
Information retention
We retain all the information we collect until you ask to be removed from our contact list.
Direct marketing
We may use the information we collect about you for direct marketing purposes. Direct marketing is the act of selling products or services directly to consumers rather than through retailers. Residents of Australia and/or the European Union and/or the European Economic Area and the United Kingdom - You may, at any time, request that we cease to use your information for direct marketing purposes by emailing us at Elizabeth@colabcoach.com.
Your rights
Depending upon where you reside, you may have the following rights with regard to your personal information:
The right to access the personal information we have collected about you.
The right to say no to the sale of your personal information.
The right to ask us to delete all or some of the personal information we have collected about you.
The right to ask us to transmit the personal information we have collected about you to another provider (where technically feasible).
The right to request that we amend any of the information we have collected about you.
The right to withdraw your consent to the processing of your data.
The right to request that we restrict the processing of your data.
The right to lodge a complaint regarding our collection, sharing and processing of data with competent authorities in the proper jurisdiction.
The right to not have to identify yourself, or to use a pseudonym in certain circumstances.
The right to stop receiving unwanted direct marketing.
Exercising Your Rights
You may exercise the rights specified above by submitting a consumer request to:
Elizabeth Bohannon
Founder/Principal
elizabeth@colabcoach.com
(415) 686-9561
3020 Bridgeway, #208 Sausalito, CA 94965
USA
www.colabcoach.com
We will need to verify your identity prior to effectuating your request. To verify your identity, you will need to provide the following information with your request:
Name;
Postal / Shipping address;
Billing address;
Phone number;
Email address.
Please note that we may be unable to process your request if you do not provide us with this information.
We will respond to most consumer requests within 30 to 45 days of receipt, depending on where you reside. However, some requests may take longer. We will notify you in writing if we need more time to respond. We have the ability to deny your request(s) if certain exceptions in the law apply. If we do deny your request, we will provide you with the reasons for such denial.
Complaints
You have the right to lodge a complaint regarding our collection, use and sharing of your personal information by contacting us at the following contact information:
Elizabeth Bohannon
Founder/Principal
elizabeth@colabcoach.com
(415) 686-9561
3020 Bridgeway, #208 Sausalito, CA 94965
USA
Residents of Australia
Complaints must first be addressed to us in writing as required by Australia Privacy Act 1988 S 40(1A). We will respond to all complaints within a reasonable time (usually 30 days). If you are not satisfied with our response to your complaint, you may lodge a complaint with the Office of the Australian Information Commissioner by following the steps on this page.
Accountability
The following person is accountable and responsible for our privacy practices and procedures:
Elizabeth Bohannon
Founder/Principal
(415) 686-9561
elizabeth@colabcoach.com
You may lodge a complaint with us by contacting the person accountable and responsible for our privacy practices and procedures at the contact information above.
Location of data processing
All data processing activities undertaken by us take place in the United States.
Third-party websites
This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.
Do Not Track
Do Not Track is a preference you can set on your browser to inform websites that you do not want to be tracked. We do not support Do Not Track ("DNT"). You can either enable or disable Do Not Track by visiting the Preferences or Settings page of your browser.
Transferring Data
We plan to transfer data to the United States. This means that your information may be processed in a country outside of where it was collected, and it may be accessible to law enforcement authorities and national security authorities of that country and jurisdiction.
Changes to Privacy Policy
We reserve the right to amend this Privacy Policy at any time. We will notify you of any changes to this Privacy Policy by posting the updated Privacy Policy to this website or application.
Questions
If you have any questions about this Privacy Policy, please contact us at Elizabeth@colabcoach.com.